Ah Xok Suites 5A Avenida – Family Hotel in Playa del Carmen | From 83$/Night

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Ah Xok Suites 5A Avenida Playa del Carmen Room photo

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Key details

About the Hotel

Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, 77720

Steps from the beach

Great

8.5

8.9

/10

Loved by Ah Xok Suites 5A Avenida guests

Spacious rooms

Comfortable mattress

Rooftop pool

Friendly staff

"The rooftop breakfast option was excellent and very reasonably priced."

Sato from United States

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"Location was right at the 5th Avenue so it was close to restaurants, shops, beach etx."

Heli from Finland

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"The rooms are so pretty, spacious, and well equipped!"

Rachelle from United States

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4-star rooftop pool suites on Playa del Carmen's 5th Avenue

Accommodations

The air-conditioned rooms at Ah Xok Suites 5A Avenida include kitchenettes with a microwave and coffee machine. Each room offers a balcony with garden views, a private bathroom, and a flat-screen TV with streaming services. Work desks and safety deposit boxes are provided in every suite.

Rooftop Pool & Terrace

A rooftop swimming pool with a pool bar is open all year for guests. The rooftop area includes sun loungers, beach chairs, and sun umbrellas. A pool cover allows for comfortable use in any weather.

Location

The hotel sits 1 km from Playa del Carmen city center and a 5-minute walk from Playa del Carmen Beach. The Church of Guadalupe is 16 minutes on foot, and the ADO International Bus Station is 2 km away. Popular dining options and a 24-hour pharmacy are within walking distance.

Guest Services

A concierge service helps with tours, taxi bookings, and restaurant recommendations. Private check-in and check-out, daily housekeeping, and luggage storage are all available. The hotel offers a paid airport shuttle, car rental, and laundry service.

Family & Business Facilities

Family rooms with extra space are available, and soundproof rooms reduce street noise. Allergy-free rooms and a designated smoking area cater to different needs. Business travelers can use the tour desk, car rental, and secure luggage storage.

Highlights

Accommodations: Kitchenettes with microwave and coffee machine

Rooftop Pool: Open all year with pool bar and sun loungers

Location: 5-minute walk to Playa del Carmen Beach

Services: Concierge, airport shuttle, car rental

Family: Soundproof family rooms available

Safety: CCTV, key access, safety deposit boxes

“Phantom Suites strikes me as a balanced choice in Playa del Carmen, particularly appealing with its rooftop pool and proximity to the beach. The inclusion of modern amenities, like in-room coffee machines and microwaves, enhances the overall convenience. Its location near both the city center and local attractions makes it a practical base for exploring.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.9/10Review score

View our interactive map

Highlights from guests

DiningRooftop Omelets!

The rooftop breakfast was excellent. Fresh omelets were prepared daily and were reasonably priced.

Kenji from Canada

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Room FeaturesSpacious Suites

The rooms are spacious and well-equipped. We had a living room, kitchen, and a big, bright patio.

Rajesh from India

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Guest ParkingParking Support

They answered questions about parking and taxis. Check-in was very informative and helpful.

Ingrid from Sweden

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BedroomComfy Beds

The beds were very comfortable. Our apartment was clean and had most of the things we needed.

Nadia from France

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard Double Suite
2 persons
40 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Superior Suite
2 persons
40 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Suite
2 persons
35 sq. feet
2 Single beds
Air conditioning
Balcony
room details

Show all rooms

Availability and pricing for your selected dates

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Diving
Snorkelling

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

Poolside snack bar

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Rooftop pool
Beach umbrellas
Sun loungers
Sun terrace
Public Bath

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Dining table

Bathroom

Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Ah Xok Suites 5A Avenida Location

Calle 44 Entre 5A Avenida Y 1A Avenida, Playa del Carmen, 77720

Explore Playa del Carmen

Quinta Avenida

13 minutes walking

A bustling avenue filled with shops, restaurants, and vibrant street life, ideal for shopping and experiencing local culture.

3D Museum of Wonders

13 minutes walking

An interactive art museum offering immersive 3D art experiences, perfect for families and Instagram-worthy photos.

Coco Bongo

13 minutes walking

A famous nightlife venue known for spectacular shows featuring acrobatics, music, and entertainment in a vibrant setting.

Los Fundadores Park

25 minutes walking

A scenic coastal park famous for its Mayan portal sculpture and cultural events, offering a glimpse into local heritage.

Cenote Carwash

7 minutes driving

A tranquil cenote ideal for swimming and relaxing, with clear waters surrounded by lush jungle. Rentals for snorkeling are available.

Shangri-la's Beach

8 minutes walking

A picturesque beach perfect for sunbathing and swimming, with nearby beach clubs offering loungers and refreshments.

Local Markets

13 minutes walking

Authentic local markets showcasing handmade crafts and fresh produce, ideal for picking up unique souvenirs.

Yoga Classes at It Ganesha

1 minute walking

Relaxing yoga sessions in a serene setting focusing on wellness and mindfulness, suitable for all levels.

Dona Delia Ita-Mex Gourmet

3 minutes walking

Charming eatery serving authentic Mexican cuisine with fresh, local ingredients, featuring a cozy ambiance and excellent service.

Canalla Cocina

3 minutes walking

Trendy restaurant offering a fusion of Mexican and international dishes, known for vibrant flavors and artistic presentation.

Colectivo Mexicano Cervecero

3 minutes walking

Craft beer brewery with a laid-back vibe, perfect for enjoying local brews and unique snacks in a social setting.

De Local

3 minutes walking

Casual dining spot featuring farm-to-table dishes with local produce, accommodating various dietary preferences.

Mamita's Beach Club

13 minutes walking

Popular beach club offering lively music, sun loungers, and beach activities, perfect for a fun day at the beach.

La Galeria de Playa Art Gallery

10 minutes walking

An art gallery showcasing local artists' work, hosting exhibitions and events, ideal for art lovers and families.

Kool Beach Club

13 minutes walking

Vibrant beach club with a party atmosphere, featuring beachside bars and live DJ performances, popular with young crowds.

Jazz Nights at The Union

2 minutes walking

Cozy venue hosting weekly jazz nights, perfect for a relaxed evening with live music in an intimate atmosphere.

Tips on navigating the city

City Centre
Playa del Carmen 17 min · 4600 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 33 min · 1.7 mi
Cozumel (CZM) 54 min · 22.2 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 12:00-13:00

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are not allowed.

Number of rooms:

Former name

phantom suites

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 116 verified reviews

8.5 /10

Great

89 %

Recommend

Cleanliness

8.8/10

Comfort

9.1/10

Facilities

8.9/10

Free WiFi

8.4/10

Location

8.9/10

Staff

9.4/10

Value for money

8.9/10

Pros

Great location

Friendly staff

Excellent WiFi

Cons

Noisy environment

Limited facilities

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FAQs

About Ah Xok Suites 5A Avenida

How far is Ah Xok Suites 5A Avenida hotel from the city centre?

Playa del Carmen city centre is reachable within a 15-minute walk from Ah Xok Suites 5A Avenida hotel.

What popular attractions are closest to the Ah Xok Suites 5A Avenida hotel?

Guests of the Ah Xok Suites 5A Avenida hotel can visit Tierra Huichol Aboriginal Art Gallery (a 5-minute walk from the accommodation), or ME Dive Center placed 9 minutes' walk away.

What is the earliest and the latest I can check-out at the hotel?

At the hotel, you can check out from 10:00 till 12:00.

How much does it cost to stay at Ah Xok Suites 5A Avenida hotel?

The price for a room in Ah Xok Suites 5A Avenida hotel starts at $83.

What room types are available at the Ah Xok Suites 5A Avenida hotel?

Superior King Suite and Standard Suite are among the room types available at the Ah Xok Suites 5A Avenida hotel.

Does Ah Xok Suites 5A Avenida hotel offer any rental services?

Guests are offered to rent cars directly from Ah Xok Suites 5A Avenida hotel.

Which facilities are available in the Ah Xok Suites 5A Avenida hotel?

Top locations of the Ah Xok Suites 5A Avenida hotel include a storage room, whereas guests' safety will be ensured with a safety deposit box and a luggage locker.